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OBX Racing Sports - bad service, no warranty.

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    OBX Racing Sports - bad service, no warranty.

    This is the tech page from OBX.



    Just bought a 175 adjustable OBX fuel pressure regulator. Went to the website and does not say anything about warranty (mmmhh???), but sure you can find plenty of info on HOW GOOD there product is.

    I sent them 2 emails and they never replied until I finally got tired of waiting and called ....

    650-873-8800 and talked to Peter ("tech support")

    He mentions there is no warranty on fuel regulators at all, NONE!! So, I asked so why you guys dont reply to my emails and tell me that? Why dont you state it in your website?
    I requested literature stating they do not honor warranty on fuel items and he said he has none. This is a clear case for the BBB...

    This company make policies and terms and conditions out of there own bot-who@le.

    Feels great to give away 175 dollars for a chunk of polished metal. Besides that I almost damage the car because the regulator does not adjust at all and stays hanging at 85 psi.

    Way to Go OBX, keep up the good work.
    Attached Files
    Last edited by psiturbo; 01-12-2005, 06:42 PM.
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