So far, my experience has been extremely poor. They didn't have any of their BP manifolds made, so one would have to be made for me, with an approximate time frame of 7-10 days to build and another 4-7 to ship.
At three weeks I called and asked what the hold up was, at this point my engine shop was sitting on my engine waiting for the manifold. The person I spoke with at ETD said it would be any day now and they would get it done as soon as possible.
Two more weeks go by and I call again, this time the person at ETD says it's sitting on his desk and will ship out that day, and that was tuesday of last week. I was frank with the man I spoke with and said that I would like some type of compensation for the extra three weeks that my motor was just sitting. His answer was simple, No.
Are you serious?? It's ok in your mind that you are three weeks late, scratch that, going to be four weeks late for my manifold? His response, "It's an unfortunate situation but there is nothing I can do."
We'll see what the manifold looks like when it gets here and I'll post one more time to let you guys see the quality. As for the service, I am more than dissatisfied.
At three weeks I called and asked what the hold up was, at this point my engine shop was sitting on my engine waiting for the manifold. The person I spoke with at ETD said it would be any day now and they would get it done as soon as possible.
Two more weeks go by and I call again, this time the person at ETD says it's sitting on his desk and will ship out that day, and that was tuesday of last week. I was frank with the man I spoke with and said that I would like some type of compensation for the extra three weeks that my motor was just sitting. His answer was simple, No.
Are you serious?? It's ok in your mind that you are three weeks late, scratch that, going to be four weeks late for my manifold? His response, "It's an unfortunate situation but there is nothing I can do."
We'll see what the manifold looks like when it gets here and I'll post one more time to let you guys see the quality. As for the service, I am more than dissatisfied.
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